Apple has finally confirmed what has been suspected for months: You can take your iPhone or iPad to an Apple store to repair it.
The company announced the news during a press event at the Steve Jobs Theater in Cupertino, California.
Apple Senior Vice President of Operations Jeff Williams said any iPhone, iPad or Mac user with a Genius Bar appointment is eligible to bring their device in for free repairs. But that’s not the only program. The company also said that customers can fix their iPhones to operate more efficiently or to deliver better WiFi.
Prior to this, customers with problems like cracked screens could get the cost covered with a no-questions-asked exchange. Now, customers won’t need to resample their device, or have it repaired more than once, Williams explained.
Apple has always emphasized the durability of its devices and when the company updated its operating system last year, it added a new firmware feature, allowing users to transmit data on their devices even when the battery is entirely drained.
Visa, Mastercard and American Express will now accept payments for repairs on the iPhone and iPad. The new program is set to roll out sometime in early 2018.